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Type: Posts; User: IC_Juicebox

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    Re: Screen Auto Scrolling to the Left

    Hey Dr_Aw3some,

    Are you playing in windowed or fullscreen mode?
    Does it occur constantly? (ie. starting as soon as you get into a match and continuing for the entire match?)
    Does it shift the...
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    Re: bug report.

    Thanks for the extra info, I'll add it to our tracking ticket.


    This should be fixed - we did not remove icons for users who already had them granted, but anyone not affected by the initial bug...
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    Re: Opening Artifact Purchase Screen

    Hey BenderTron9k, it looks like your crashes might be related to Raptr - running without Raptr should stop the crashing.
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    Re: Infinite Crisis Store Update: May 18th

    Hey omnichaos369, you will need to reinstall Infinite Crisis through Steam, launch the client through Steam, and then purchase the Crisis Coins through the in-game store.
  5. Re: Superman changes targets after using 'E' or his ULT.

    We'll take a look, thanks for the report!
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    Re: Squeaky sound

    Hey Noobody, is there any chance you could get a video (with audio) of this occurring? Do you hear this sound when you don't have IC launched? The game client should be outputting no sound if you...
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    Re: bug report.

    Hey Wurm_king, we're having trouble reproducing this in-house. Is there any chance you could get a video or screenshot of the issue occurring?

    iiiAKIRAiii - we'll take a look. Has this happened to...
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    Re: Unusual Lex Luthor Graphics Bug

    Thanks for the detailed bug report, we'll take a look!
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    Re: Opening Artifact Purchase Screen

    Hey BenderTron9k, can you please post a DxDiag so we can check your crashes?
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    Re: Infinite Crisis Store Update: May 18th

    I'll send you a PM - we should support CAD but let's do some troubleshooting!
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    Re: Infinite Crisis Store Update: May 18th

    Hey Qsilver57, what is your Steam currency set to?
  12. Re: Screen turns black after logo screen

    Hey peachheart, a few questions:
    1. Have you ever successfully launched the game before and had a non-black screen?
    2. Can you please post a DxDiag?
    3. If you wait a couple of minutes, does the...
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    Re: Sound in game issue

    Hello TheWarriorMan, thanks for the report! We've been actively investigating and tracking this issue since it first appeared. Please check out this thread for more info and you can also post your...
  14. Thread: Katana Bug

    by IC_Juicebox
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    Re: Katana Bug

    Thanks for the reports, we'll investigate!
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    Re: Game wont launch, after logo screen!

    Hey TheQuincy, can you send a screenshot?

    I would recommend submitting a customer support ticket - they should be able to help you out. Link to submit a help ticket is in my signature.
  16. Re: проблемы с лаунчером

    Hey Drako, it looks like you may have some malware on your PC. Please contact our customer service team to get help removing it, the link to contact them is in my signature.

    ------------------
    ...
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    Re: What relayy matters!

    Hi KenLove89, thanks for the report!


    We have been actively working on fixing this. Please see this thread for more details and feel free to contribute your information/experiences as well!...
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    Re: olá tenho um problema com o launcher

    Hello all, I'm sorry - don't know any Portugese so I will respond in English and also use Google Translate.

    Please post a DxDiag (instructions in my signature) so we can look up if you might be...
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    Re: Static-filled, distorted audio

    We had a bug that could cause extremely bad performance if you had an Xbox One controller plugged in and launched IC. However, this should be resolved as of the ranked update - let us know if you're...
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    Re: Game wont launch, after logo screen!

    Hey TheQuincy, please follow these steps and let us know if it resolves your issue:

    1. Hover over the Infinite Crisis icon on your task bar.
    2. Observe whether there is more than one Window open...
  21. Re: SA Server (not all champion are selectable in PVP matches)

    Were you able to access the store in South America before then? If you go to infinitecrisis.com in your web browser does it load correctly? You may want to submit a customer support ticket - there's...
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    Re: SA Server (Doomsday device bug)

    Update: we've got a fix for this in our next patch! :)
  23. Re: SA Server (not all champion are selectable in PVP matches)

    Timsk0ld, what error are you getting?
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    Re: Did not receive Flashpoint Doomsday

    Hey - send me a PM with your email address - we don't see any tickets in with your protector name but email is the best way to search :)
  25. Re: weird word banned in chat window (SA server)

    Sometimes seemingly innocent words are actually naughty words words in other languages. I'll check with the localization people on "con" and see what's up. In the meantime, the profanity filter is...
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