Type: Posts; User: Star_City_Trader

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  1. Replies

    Re: steam wallet

    Players can use the Steam wallet to purchase Crisis Coins at this time. If you are not seeing this option when purchasing Crisis Coins in the IC Store, then you are using a non-Steam client.

  2. Replies

    Re: Joker not in the store

    I can confirm that The Joker is no longer in the store. This is intended, as he is now being given out for free via the login rewards.
  3. Replies

    Last Chance for Holiday Costumes


    The following holiday costumes will no longer be available in the Infinite Crisis Store after February 3rd, 2015:

    -'Sinister Santa' Gaslight Joker
    -'Krampus' Nightmare Batman...
  4. Replies

    Re: Swamp Thing on sale questions

    With our current pricing structure, the newest champion costs 650 CC or 6800 Merit. When the next champion comes out, the Merit price for the previously released champion drops to 5700, but the...
  5. Past Merit Pricing Issue with Stargirl - FIXED


    With the release of each new champion, the previously released champion's Merit price drops from 6800 to 5700. However, due to a catalog error this did not happen with Stargirl when...
  6. Re: I can't buy the Protector's Starter Pack

    Submit a ticket to our CS Team here, and they'll be happy to look into this for you!
  7. 'Día de Muertos' Blue Beetle will be available through Dec. 2nd, 2014


    As indicated on the release date, 'Día de Muertos' Blue Beetle is a limited time costume. This costume will be available through the end of the day on December 2nd, 2014. Be sure to...
  8. Re: Extension of Sales starting 10/1/14

    This won't affect next week's sales. Those will start up at their regular time on Wednesday 10/8. This week's sales are just going longer due to the issue.
  9. Extension of Sales starting 10/1/14


    Yesterday we were made aware of an issue where Robin and Blue Beetle, both of whom were on sale, could not be purchased. This issue has now been resolved.

    Because of this, we have...
  10. Replies

    Re: Stolen Power cost

    More details can be found here.
  11. Replies

    Re: Stolen Power cost

    An adjustment to Stolen Power pricing is in the works. Keep an eye out for announcements about this closer to the update next week!
  12. Replies

    Re: Those Champ Prices

    Currently, champions release at 950CC/8400Merit, then drop to 795CC/7050Merit with the following champion. Additional price drops beyond that vary in timing.

    Please know that we are keeping a...
  13. Replies

    Re: New costume and sales?

    These costumes are a permanent release!
  14. Replies

    Re: Change my e-mail

    You can find instructions for changing your WBID email address here.
  15. Re: Protector Renames Available Starting 4/21/14

    Protector renames can now be submitted here, under 'Account Services' as the question type.
  16. Adjusted Phone Hours on May 15th: 10am to 5pm

    Due to a company event, the Account Support phone hours will be adjusted on May 15th, 2014. Instead of the regular hours, the phones will be open from 10am to 5pm, Eastern US Time.

    The phone will...
  17. Re: Protector Renames Available Starting 4/21/14

    As was indicated above, the Protector renames were turned off on the evening of May 9th. They will be available again starting tomorrow morning (May 13th).
  18. Replies

    Re: Arkham Origins Joker Skin

    Submit a ticket here, and include the code. We'll be happy to take a further look.
  19. Re: Protector Renames Available Starting 4/21/14

    Apologies for any confusion, but Free Protector renames will be available until 6pm EDT on May 9th, not midnight. This has been edited in the above post.
  20. Replies

    Re: How can i change my nickname?

    v4vertigo, this may interest you.
  21. Re: Is there a way for an account to be merged?

    I am sorry to hear that this happened, but at this time Accounts cannot be merged.
  22. Protector Renames Available Starting 4/21/14

    Hail Protectors!

    We are pleased to announce that starting Monday, April 21st, you will be able to change your Protector name! When submitting a Help Request through, you...
  23. Replies

    Phones closing early on 4/17/14

    Due to a company meeting, the Account Support phones will be closing early on Thursday, April 17th, 2014. They will close at 3:30pm EDT. We are sorry for any inconvenience this may cause. You are...
  24. Phones closed for PAX East (4/11 through 4/13)

    As many of you may know, PAX East is coming to Boston this weekend. This is right down the road from us here at Turbine, so the phones will be closed on Friday, April 11th through Sunday, April 13th,...
  25. Re: Phones are closing early on 4/1/14

    The phones will actually be closing at 4:45pm tomorrow, 4/8/14.
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