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Type: Posts; User: IC_Bulwark

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  1. Re: People complaining about reports being worthless

    We don't release information on what moderation is taken against another user to the reporting players. This is done intentionally for privacy reasons. We certainly see the potential benefit of...
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    Re: Idea for ranked tiers!

    Thanks for the feedback! I'll pass this along. :)
  3. Re: Get rid of leaving lobby penalties. POST FOR DEVS

    Pip is a character from Charles Dickens' Great Expectations. They're also the little bubbles that get filled in as you go up ranks. :)
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    Re: Purchase History??

    Link up with the support team as recommended by Firehex (contact details in my signature). While purchase history is something that we would like to add in the future, it's not something that's...
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    Re: New report option: Poor lobby behavior

    Thanks for the feedback. Would something along the lines of "Lack of Communication" be appropriate?
  6. Re: Get rid of leaving lobby penalties. POST FOR DEVS

    Dodge Penalty Details:

    All dodge penalties have a 24 hour timer. Additional dodges during that time-frame will result in the next tier of penalties and will also reset the timer.

    1st Dodge: ...
  7. Re: Brainstorming Idea: What can be done about AFKers

    The best option is to always report anyone who goes AFK. Here's How to Report a Player.
  8. Re: Harsher punishment for people who abandon hero selection

    The current punishment is fairly severe. We remove rank and prevent the Protector from entering the queue again for a bit. The penalty gets progressively worse if someone dodges multiple times. I'm...
  9. Re: Get rid of leaving lobby penalties. POST FOR DEVS

    Hello folks,

    Without lobby dodge penalties we would see lots of Protectors dodging ranked matches due to team comp selections and champion bans. The teamwork of champion selection is an extremely...
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    Re: South American Problem

    Hello MisterPaul,

    It sounds like she may be trying to access the wrong server. Please have her attempt to change the server to South America again. If the problem persists please reach out to...
  11. Thread: AFK

    by IC_Bulwark
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    789

    Re: AFK

    We actually remove the merit if we see that sort of behavior. Repeat AFK will also result in a permanent ban. Both of those punishments are effective, even for smurf accounts. :)

    Also, we have...
  12. Thread: AFK

    by IC_Bulwark
    Replies
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    789

    Re: AFK

    Please be sure to report anyone who AFKs at the end of the match and we'll enact punishment.

    http://support.infinitecrisis.com/link/portal/24026/24034/Article/243/How-to-Report-a-Player

    Thanks!
  13. Re: What's wrong with those afkers and leavers?

    Please be sure to report the AFKs and Leavers and we'll take care of them. :)

    http://support.infinitecrisis.com/link/portal/24026/24034/Article/243/How-to-Report-a-Player
  14. Re: What to do about all the AFKers and Leavers

    Be sure to report any Protector who goes AFK at the end of the match. We'll review those reports and remove any merit gained while AFK. We'll also remove these Protectors from the game if they...
  15. Thread: Stat Caps!

    by IC_Bulwark
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    Sticky: Stat Caps!

    Hail Protectors!

    Some questions were circulating related to stat caps. DangerDan was kind enough to provide a list of all the current stat caps and I'm here to share that information with all of...
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    Re: Network Error #99

    Please give it another try. If the problem persists let us know.
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    Re: Im having trouble logging in

    Please follow the steps listed here. If that doesn't help you can contact Tech Support from support.infinitecrisis.com
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    Re: Network Error 99

    Please give it a try now. Thanks for the report.
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    Re: Network Error: 99

    If you have been receiving this error, please give it a try now. If the problem persists try the steps listed above. Thanks for the reports everyone.
  20. Re: DEV RESPOND: Network error 99 for multiple users

    We're actively investigating this issue. Thanks for the reports.

    Update: Please give it another try. We're once again seeing successful logins.
  21. Re: Does anyone have the problem of trying to log in.

    We're actively investigating this issue. Thank you for your patience.
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    Re: skin code question

    Sorry about the delay! You should see Star Sapphire the next time you log into the game. Enjoy!
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    Re: We're launching AND we're coming to Steam!

    It looks like you have received a response from support. If the problem persists you can reply to the last message that we sent, or submit a new help request (contact details in my signature).
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    Re: Updates on the Moderation Process

    There is no evidence that this is the case. We have other data that looks into things like AFK and we've seen similar trending to what we see with our reports. If anything, Protectors are more likely...
  25. Re: infinite crisis confirmation email no confirmation link

    Email verification was disabled awhile back. Are you seeing a specific error when you attempt to log into the game or is a certain part of the website indicating that you still need to verify?
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