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Type: Posts; User: IC_Mirthgar

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  1. Re: Log in server is currently unavailable. Please try again later. (80043005)

    I'd give the steps here a shot but follow up with a technical support help request as well if you haven't (link in my sig).
  2. Re: Disconnect at lobby ..says I "DOdged a match"

    Also be sure to put in a tech support request via the ask for help option at support.turbine.com if you haven't yet.
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    Re: Disappointing

    When that comes up and the servers aren't down for an update it's usually a proxy host issue.

    I'd recommend trying 'Disable proxy' on the launchers options menu and verifying that one isn't active...
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    Re: Game not working

    If you haven't yet be sure to also put in a tech support help request via the 'ask for help' link at http://support.infinitecrisis.com as well. One thing I noticed that might be related is your...
  5. Re: Can I get a *real* GB hard drive space requirement?

    Will do, sent that one on to the appropriate team as well.
  6. Re: Can I get a *real* GB hard drive space requirement?

    Found that page, I'll have it corrected asap!

    The actual specs (using the game's store page ) is below



    (Edit: Corrected the support page to match now. ...
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    Re: I can not start the game

    Every submitted ticket receives a reply, usually when one doesn't arrive it got flagged for spam. Make sure that you log directly into your email providers website to check spam/junk mail and add...
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    Re: Having audio issues

    When you can post a dxdiag (steps linked in my sig) but also on the desktop right-click the speaker icon near the clock select playback devices.

    In there find your speakers (or headphones...
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    Re: Error 80043005 - Login Issues

    Go into Control Panel > Network and Internet > Internet Options > Connections tab > LAN Settings button and if any of the three items there are active disable them click ok and ok on the internet...
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    Re: Keyboard not responding in game.

    I'd try a clean boot as a temporary test, but if it keeps up put in a tech support ticket as well if you haven't yet.
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    Re: Can't dowload IC

    Also if you have a different browser to try the download with I would recommend that, but also if you use any kind of internet 'download accelerator' (something to speed up downloading) make sure...
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    Re: Massive FPS problems

    Try renaming the userpreferences in Documents > InfiniteCrisis to OLDuserpreferences and relaunching, but if that has no effect post a dxdiag when you can (steps in my sig)
  13. Thread: Help?!

    by IC_Mirthgar
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    Re: Help?!

    I would log directly into your email providers website to add '[email protected]' to your contacts list and any kind of safe senders option. Also check spam folders as well.

    Regarding...
  14. Re: Server disconnect Reason: aborted by user???

    I'd try a temporary clean boot just to test, but also if you haven't yet definitely put in a tech support request too, we can be more in depth that way than via the forums troubleshooting an issue...
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    Re: Crashes and losing frames

    I'd try a clean boot just to test, but also put in a tech support request too if you haven't, we can get more indepth over email than forums in troubleshooting.
  16. Re: Launcher crashes immediately after opening it

    I think compatability mode gets past the specific action the launcher triggers, however it may come up again at another update point.

    Per a previous post reporting similar, anyone getting this...
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    Re: Change Data Execution Prevention settings

    Is DEP set to "All Programs" (Turn on DEP for all programs and services except those I select.) or "Only Windows programs and services" (Turn on DEP for essential Windows programs and services only)?...
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    Re: Close the Program solved!

    Please make sure that you put in a technical support request and review this thread here.

    Enabling compatibility mode disables many features of the game (including it's ability to enable DirectX...
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    Re: Can't access the store.

    Check avast's quarantined list, it most likely has 'Turbinebrowser.exe' or another related to the game/game store file listed, having it whitelist that file and place it back into the game install...
  20. Re: Java creating issues when opening client.

    I think it may be an ad injector, (one that places advertisements onto websites). Fairly often there's a URL in the error dialog that traces back to known adware.

    Generally these aren't very...
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    Re: Crashes and losing frames

    Post a dxdiag when you can (steps linked in my sig)
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    Re: Internet browser not found

    Usually this is heuristics in the antivirus, adding "C:\Program Files (x86)\InfiniteCrisis" to its 'whitelist' and do not scan type lists as well as disabling Heuristic based scans should prevent it...
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    Re: Connecting to server...

    We're looking into it, stand by.

    In the interim, can you post some general info:

    Region connecting to (NA or EU)
    Geographic locale (e.g. city or state)
    ISP name and type
  24. Re: Launcher crashes immediately after opening it

    Also when you fill out the tech ticket form use the attach file option to include your launcher logs.

    Those can be found by holding down the windows key and pressing "R" and typing...
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    Re: Failed to load patch dll

    Try a right-click and run as admin, might also want to temp disable your antivirus, might be blocking it from registry access needed to register the dll itself.
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