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Type: Posts; User: IC_Juicebox

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    Re: Mouse cursor isn't working...

    Thank you for all the info - will pass this along to the team. If you're in fullscreen now, try switching to windowed mode instead and let me know if that fixes it.
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    Re: Mouse cursor isn't working...

    This is a bug we're trying to track down & fix - if you're in windowed mode, try switching to full screen (alt + enter) and let us know if that resolves it.
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    Re: Can't Play Bugged Mission 1

    Sorry to hear that! If you type /stuck it should place you in the nearest pathable location. If that doesn't work, you can exit the tutorial and after 10 minutes pass you can load into a fresh...
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    Re: Static-filled, distorted audio

    Awesome, glad to hear you're both resolved!!
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    Re: Static-filled, distorted audio

    We were just experiencing some issues with the launcher - they should be resolved now. You can try logging in again :)
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    Re: Atomic Joker missing

    You can submit a ticket to customer support here: http://support.infinitecrisis.com/ics/support/ticketnewwizard.asp?style=classic
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    Re: Static-filled, distorted audio

    You might want to try deleting your game settings file and letting it reset/auto-detect in case it got into a weird state. To do that, go to My Documents > Infinite Crisis and delete the file named...
  8. Re: Someone please help! I wanna play this game, but it keeps crashing at tutorial 2

    Alright - I would suggest getting in touch with our CS team, they might be able to help you out! You can submit a ticket here:...
  9. Re: Stuck at the Beginning of 1st Tutorial

    The tutorials reset 10 minutes after you close them so you should both be all set by now- but if you run into this again, please post a screenshot so we can take a look at where you got stuck and see...
  10. Re: Someone please help! I wanna play this game, but it keeps crashing at tutorial 2

    SNDInc, do you know if you have the most up to date drivers for your graphics card? Your crash is not the one that was originally causing issues, it seems to be related to ATI drivers. If updating...
  11. Re: Someone please help! I wanna play this game, but it keeps crashing at tutorial 2

    Can you please post your DxDiag SNDInc? Instructions on how to do that are in my signature (you may need to split it into two posts)
  12. Re: Audio quality setting reverts to low.

    We're working on a fix for this. In the meantime, if you want to change your audio settings manually, you can edit your UserPreferences.ini file:

    Open your UserPreferences.ini file (located in My...
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    Re: Game Volume

    One thing you could try is adjusting the in-game audio by going to Preferences > Audio and then setting the master volume slider to a comfortable level. Will pass your feedback along!
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    Re: found 2 glitches in one play session.

    Hello Ashen_wulf, sorry to hear about your issues.

    The chat issue is known and we're working on getting a fix!

    Doomsday freezing - As a general tip, it shouldn't happen often, but if you ever...
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    Re: Trouble Using Skill Shots

    Hello MonkeysUncle, what Smartcast setting are you using? (Preferences > Gameplay > Smartcasting dropdown). This may be an issue with your Smartcast type - try playing around with the different...
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    Re: I can not start the game

    Alright, we've done a bit of digging and not quite sure what's going on here. I'm going to direct you to our customer service team - you can submit a ticket here:...
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    Re: I can not start the game

    Thanks for the DxDiag, one more thing: could you please verify that DeltaPatch.dll, tbb.dll, and tbbmalloc.dll are in your Infinite Crisis folder in Steam? You can look for them here: C:\Program...
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    Re: I can not start the game

    Hey Smartbean, what antivirus software do you use? Could you check if the DeltaPatch.dll file was quarantined? A DxDiag would also be helpful in tracking this down - instructions on how to post that...
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    Re: Eu Server down?

    Hey TheFelix52, can you try closing your client and trying to log in again? We had an issue but it should be all set now.
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    Re: Having audio issues

    Hey, thanks for the report - this is a known issue we're working on fixing. We're gathering player data to help us track down the issue, if you're able, could you please add your information to this...
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    Sticky: Re: Version 1.0: Known Issues

    The issue we know about only causes your own champion to have a black texture so what you saw is likely a different issue. If you see this again, please try grabbing a screenshot and send that in a...
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    Re: Stuck at 100% every patch

    Understood. If you see this again, can you please grab two files and send in a bug report at the link in my signature?

    The files will be DeltaPatch.log and TurbineLauncher.log and they can be...
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    Re: Notification Squash Bug

    Hi MoeC, we are working on a fix. In the meantime - this bug is caused by resizing the window. If you set your default resolution to the resolution you'd like the game to be, you shouldn't see this....
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    Re: loged in and had NO champs at all!?!? Update

    Thanks so much for all of this info, it's been passed on to our engineers!
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    Sticky: Re: Version 1.0: Known Issues

    Hey Tantalus_Bandit, which two have you seen?



    This is known and we're working on a fix, thanks :)
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