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Type: Posts; User: IC_ColdBlue

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    Phones closed on 3/30/15

    Hey All,

    Phone Support is going to be closed on Monday, March 30th for a company meeting. If you have any issues, send us a ticket through the support link in my signature, or leave us a...
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    Phone closures for next two weeks

    Hey everyone,

    Phone support will be closed on Thursday, February 26th for a company meeting. We are also going to be closed on Friday, March 6th for PAX East! Come by the Turbine booth to visit...
  3. Re: Phone closures due to inclement weather

    Hey everyone,

    For those of you not aware, the Northeast is being hit by another storm this week, and in the past few week's we've seen more snow fall than we usually get in the whole winter...
  4. Re: Phone closures due to inclement weather

    Thanks! It could have been a lot worse, but some of us where in the badly hit areas and are bracing for a potential round 2 this weekend!

    -Coldblue
  5. Phone closures due to inclement weather

    Hey everyone,

    As many of you are aware, the Northeast is preparing for a potentially historic blizzard expected to start tonight and last into Wednesday. In order to ensure the safety of our...
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    Phone closures for the Holidays

    Hey everyone,

    The holiday season is right around the corner with only two weeks left until Thanksgiving. As the cold weather approaches and turkeys start getting more nervous, I wanted to make...
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    Phone Support Hours

    Hello everyone,

    Starting on November 10th, English Phone Support hours will be changing. Phone Support will be available from 2:00 PM Eastern time until 6:00 PM Eastern time, Monday through...
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    Early phone closure 10/29 and 11/6

    Hello,

    Turbine English Phone support will be closing at 4:00 PM ET on Wednesday, October 29th for a company Halloween event. We will also be closing at 3:00 PM ET on Thursday, November 6th to...
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    Phones closing early 10/20

    Hello,

    English Phone support will be closing early at 4:30 PM Eastern on Monday, October 20th. For any assistance related to account and billing support you can send us an email ticket to the...
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    Phones closed 10/15

    Hello,

    English Phone support will be closed today, October 15th. I apologize for the late notice and any inconvenience this may cause. For any assistance related to account and billing support you...
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    Adjusted Phone Hours 8/1/14

    Hello,

    English Phone support will be opening at 10 am and closing at 2 pm ET on Friday, August 1st. I apologize for the late notice. For any assistance related to account and billing support you...
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    Phones closed on 8/6/14

    Hello,

    English Phone support will be closed on Wednesday, August 6th. You'll still be able to send in email tickets to the website in my signature for any assistance related to account and...
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    Twitter Support

    Hey everyone!

    I'm happy to announce that as of today, Customer Service will be assisting everyone on Twitter through the official IC feed: @InfiniteCrisis. No longer will you have to tweet or...
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    Account Support Phone Updates

    Hello,

    On Saturday, July 12th, English phone support will no longer be available on the weekends. Our new phone hours will be 12 pm – 7 pm ET Monday to Friday.

    While we will not be available...
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    Phones closing early- June 30th

    The English Phone Support line will be opening early at 10:00 AM ET and closing early at 2:00 PM ET on Monday, June 30th, 2014, and will reopen the following day for its regularly scheduled hours of...
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    Phone Closure- June 23rd, 2014

    The English Phone Support line will be closed on June 23rd, 2014, and will reopen the following day for its regularly scheduled hours of 12:00pm to 7:00pm ET.

    I apologize for any inconvenience...
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    Support Hours

    Hi Everyone.

    Beginning on March 3rd Account Support will be available via phones from 12:00 PM to 7:00 PM Eastern 7 days a week.

    I realize this will impact your ability to contact a live...
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    Support Hours

    Hi Everyone.

    Beginning on March 3rd Account Support will be available via phones from 12:00 PM to 7:00 PM Eastern 7 days a week.

    I realize this will impact your ability to contact a live...
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    Re: A Nice Easter Egg of What's Coming

    Whale obviously these puns are out of control
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