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  1. #1
    Community Manager IC_Frelorn's Avatar
    Join Date
    Mar 2013
    Posts
    264

    Official Input Delay/Latency info Thread!

    In order to not have information lost or missed we have started this thread to get the information out there.

    Right now we have identified that there is an issue that some users on some ISP's are having with input delays and latency. In order alleviate this issue we have been making some changes to traffic routing and will continue to work until we can have this resolved. We are hoping that those of you located in the US connecting to US servers will seen some improvement over the last day or so.

    To that end we would like your help in our continued efforts to improve our connection to the outside world, aka the internet. If those of you who have been seeing these issues with input delay and or latency issues, could you please run a tracert to the following IP: Usgs00.infinitecrisis.com

    Do you not know how to run a tracert? Don't worry, I will tell you how!

    1. In Windows, select Start > Programs > Accessories > Command Prompt.
    2. You can also select start and type cmd in the search space to bring up the command prompt
    3. Enter the word tracert, followed by a space, then Usgs00.infinitecrisis.com
    4. Copy and past the results here on the forums.
    5. Profit!

    This information will be very helpful in our continued efforts to improve the gaming experience.
    Community Manager, Infinite Crisis
    Andy "Frelorn" Cataldo

  2. #2
    Protector Dspyder's Avatar
    Join Date
    Apr 2013
    Location
    USA
    Posts
    103

    Re: Official Input Delay/Latency info Thread!

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Derrick>tracert Usgs00.infinitecrisis.com

    Tracing route to Usgs00.infinitecrisis.com [198.252.160.10]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms [192.168.1.1]
    2 14 ms 3 ms 4 ms 10.0.0.1
    3 * * * Request timed out.
    4 16 ms 15 ms 14 ms te-9-1-ur02.naugusta.ga.augusta.comcast.net [68.
    86.139.157]
    5 12 ms 13 ms 13 ms te-9-3-ar02.augusta.ga.augusta.comcast.net [68.8
    6.203.149]
    6 22 ms 24 ms 22 ms 68.86.93.145
    7 29 ms 51 ms 31 ms he-0-12-0-0-cr01.miami.fl.ibone.comcast.net [68.
    86.88.218]
    8 31 ms 27 ms 41 ms be-16-pe02.nota.fl.ibone.comcast.net [68.86.83.1
    50]
    9 28 ms 26 ms 124 ms n-a.GW1.MIA19.ALTER.NET [152.179.236.1]
    10 * * * Request timed out.
    11 59 ms 90 ms 59 ms 0.xe-8-3-0.GW15.BOS4.ALTER.NET [152.63.24.38]
    12 58 ms 76 ms 59 ms internap-gw.customer.alter.net [152.179.134.214]

    13 57 ms 63 ms 58 ms border1.te8-1-bbnet2.bsn003.pnap.net [63.251.128
    .107]
    14 61 ms 61 ms 61 ms turbine-9.border1.bsn003.pnap.net [66.150.193.66
    ]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    "The progress of rivers to the ocean is not so rapid as that of man to error."

    Voltaire

    MOBO: ASUS P8Z77-V Deluxe
    CPU: Intel i5-3570K
    GPU: EVGA Geforce GTX 670 FtW 4Gb
    RAM: 16Gbs 1333MHz Corsair Venegance
    OS: WIndows 7 Ultimate SP 1

  3. #3
    Community Manager IC_Frelorn's Avatar
    Join Date
    Mar 2013
    Posts
    264

    Re: Official Input Delay/Latency info Thread!

    Let's please keep this thread on topic please. Any other posts in this thread other than NA users connecting to NA servers will be removed. This is a focused issue that we are specifically trying to track down. We do that many other have issues with latency as well, but if you are outside of NA, trying to connect to the NA servers, we know that this is going to happen until we deploy more servers in other geo locations.

    Thanks
    Community Manager, Infinite Crisis
    Andy "Frelorn" Cataldo

  4. #4
    Protector mR-Nephets's Avatar
    Join Date
    Mar 2013
    Posts
    857

    Re: Official Input Delay/Latency info Thread!

    Won't let me copy and paste. Here a pic of it. http://imgur.com/MVgMY4f

  5. #5
    Protector AwG_Advi's Avatar
    Join Date
    Aug 2013
    Location
    Indiana
    Posts
    40

    Re: Official Input Delay/Latency info Thread!

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\RoyalJoker>tracert Usgs.00.infintecrisis.com

    Tracing route to Usgs.00.infintecrisis.com [91.237.88.233]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms RoyalJoker [192.168.1.1]
    2 36 ms 25 ms 35 ms 74-128-112-1.dhcp.insightbb.com [74.128.112.1]
    3 9 ms 9 ms 9 ms 74-128-23-153.dhcp.insightbb.com [74.128.23.153]

    4 12 ms 11 ms 23 ms tge0-10-0-1.lsvqkydb-ccr01.mwrtn.rr.com [65.29.2
    5.110]
    5 27 ms 23 ms 24 ms be24.clevohek01r.midwest.rr.com [65.189.140.166]

    6 33 ms 31 ms 39 ms ae10-0.cr0.dca20.tbone.rr.com [107.14.19.14]
    7 28 ms 28 ms 28 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
    8 30 ms 33 ms 30 ms te0-16-0-23.ccr41.iad02.atlas.cogentco.com [154.
    54.10.209]
    9 30 ms 46 ms 32 ms be2177.ccr22.dca01.atlas.cogentco.com [154.54.41
    .206]
    10 132 ms 129 ms 131 ms te0-7-0-16.ccr21.fra03.atlas.cogentco.com [154.5
    4.42.122]
    11 141 ms 133 ms 153 ms be2229.ccr22.muc01.atlas.cogentco.com [154.54.38
    .58]
    12 133 ms 139 ms 136 ms te1-7.mag01.muc01.atlas.cogentco.com [154.54.31.
    25]
    13 136 ms 143 ms 139 ms r1.schlundtech.de [149.6.156.90]
    14 133 ms 133 ms 135 ms 91.237.88.233

    Trace complete.
    Player for Aware Gaming NA.
    @Royaljoker28

  6. #6
    Protector
    Join Date
    Apr 2013
    Location
    Whitby, ON
    Posts
    0

    Re: Official Input Delay/Latency info Thread!

    Here's mine.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Zain Dar>tracert Usgs00.infinitecrisis.com

    Tracing route to Usgs00.infinitecrisis.com [198.252.160.10]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms CISCO09782 [192.168.1.1]
    2 * * * Request timed out.
    3 16 ms 18 ms 20 ms 66.185.91.181
    4 537 ms 600 ms 285 ms 69.63.248.217
    5 68 ms 16 ms 18 ms ae0-709.tor10.ip4.tinet.net [216.221.159.49]
    6 96 ms 97 ms 106 ms xe-11-3-0.sjc10.ip4.tinet.net [89.149.182.69]
    7 98 ms 96 ms 96 ms internap-gw.ip4.tinet.net [77.67.70.6]
    8 99 ms 99 ms 101 ms border1.t7-1-bbnet1.sje004.pnap.net [66.151.144.
    19]
    9 100 ms 107 ms 99 ms turbine-10.border1.sje004.pnap.net [66.151.152.2
    18]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

  7. #7
    Protector iLLMATiK's Avatar
    Join Date
    Jul 2013
    Posts
    79

    Re: Official Input Delay/Latency info Thread!

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\1LL1>tracert Usgs00.infinitecrisis.com

    Tracing route to Usgs00.infinitecrisis.com [198.252.160.10]
    over a maximum of 30 hops:

    1 2 ms <1 ms <1 ms homeportal [192.168.1.254]
    2 25 ms 22 ms 23 ms 99-7-160-3.lightspeed.rcsntx.sbcglobal.net [99.7
    .160.3]
    3 * * * Request timed out.
    4 23 ms 22 ms 24 ms 12.83.80.145
    5 65 ms 66 ms 65 ms gar8.sn1ca.ip.att.net [12.123.15.241]
    6 66 ms 65 ms 65 ms 12.91.70.6
    7 68 ms 69 ms 67 ms border1.t7-1-bbnet1.sje004.pnap.net [66.151.144.
    19]
    8 67 ms 68 ms 68 ms turbine-10.border1.sje004.pnap.net [66.151.152.2
    18]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

  8. #8
    Protector Varking's Avatar
    Join Date
    Aug 2013
    Location
    North Carolina
    Posts
    340

    Re: Official Input Delay/Latency info Thread!

    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.


    C:\Users\Will>tracert Usgs00.infinitecrisis.com


    Tracing route to Usgs00.infinitecrisis.com [198.252.160.10]
    over a maximum of 30 hops:


    1 1 ms 1 ms 1 ms 192.168.0.1
    2 7 ms 8 ms 7 ms 142.254.200.185
    3 9 ms 8 ms 10 ms gi11-0-0-2273.gnboncsg-rtr1.triad.rr.com [24.28.
    228.233]
    4 14 ms 13 ms 10 ms ge-1-3-0.rlghncpop-rtr1.southeast.rr.com [24.93.
    64.48]
    5 93 ms 18 ms 18 ms 107.14.19.20
    6 116 ms 18 ms 19 ms ae1.pr1.dca10.tbone.rr.com [107.14.17.202]
    7 17 ms 20 ms 19 ms 209.48.42.213
    8 31 ms 33 ms 34 ms 207.88.13.70.ptr.us.xo.net [207.88.13.70]
    9 28 ms 28 ms 28 ms ae0d0.mcr1.cambridge-ma.us.xo.net [216.156.0.26]


    10 27 ms 28 ms 28 ms ae1d0.mcr2.cambridge-ma.us.xo.net [216.156.1.14]


    11 28 ms 30 ms 30 ms 209.117.103.10
    12 29 ms 35 ms 37 ms border1.te8-1-bbnet2.bsn003.pnap.net [63.251.128
    .107]
    13 30 ms 32 ms 29 ms turbine-9.border1.bsn003.pnap.net [66.150.193.66
    ]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.


    Trace complete.

  9. #9

    Re: Official Input Delay/Latency info Thread!

    Tracing route to Usgs00.infinitecrisis.com [198.252.160.10]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.10.11.1
    2 1 ms 1 ms <1 ms 172.16.52.0
    3 1 ms <1 ms <1 ms 172.16.0.2
    4 5 ms 3 ms 3 ms 66-103-235-117.static.123.net [66.103.235.117]
    5 3 ms 3 ms 3 ms cr-2.sfld-mi.123.net [216.234.96.2]
    6 31 ms 24 ms 24 ms 208.138.208.1
    7 24 ms 24 ms 24 ms beyond-the-network.VirginiaEquinix.savvis.net [2
    08.173.52.66]
    8 * * * Request timed out.
    9 27 ms 27 ms 27 ms 65.120.117.250
    10 27 ms 27 ms 27 ms border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128
    .43]
    11 27 ms 27 ms 27 ms turbine-9.border1.bsn003.pnap.net [66.150.193.66
    ]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

  10. #10
    Protector DastardlyDeer's Avatar
    Join Date
    Apr 2013
    Location
    Denver, Colorado
    Posts
    5

    Re: Official Input Delay/Latency info Thread!

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Troy>tracecert Usgs00.infinitecrisis.com
    'tracecert' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Users\Troy>tracert Usgs00.infinitecrisis.com

    Tracing route to Usgs00.infinitecrisis.com [198.252.160.10]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 10.0.0.1
    2 17 ms 9 ms 8 ms 50.152.4.1
    3 8 ms 8 ms 8 ms xe-11-1-0-32767-sur03.arvada.co.denver.comcast.n
    et [162.151.15.245]
    4 8 ms 8 ms 8 ms xe-10-0-1-0-sur02.arvada.co.denver.comcast.net [
    68.86.128.70]
    5 18 ms 11 ms 12 ms te-0-13-0-1-ar02.aurora.co.denver.comcast.net [1
    62.151.8.65]
    6 13 ms 15 ms 15 ms he-3-9-0-0-cr01.denver.co.ibone.comcast.net [68.
    86.92.21]
    7 27 ms 27 ms 27 ms he-2-8-0-0-cr01.dallas.tx.ibone.comcast.net [68.
    86.85.218]
    8 25 ms 26 ms 26 ms be-17-pe02.1950stemmons.tx.ibone.comcast.net [68
    .86.83.122]
    9 30 ms 35 ms 35 ms 66.208.229.170
    10 * * * Request timed out.
    11 63 ms 63 ms 63 ms 0.xe-10-1-0.GW15.BOS4.ALTER.NET [152.63.21.38]
    12 64 ms 63 ms 63 ms internap-gw.customer.alter.net [152.179.134.214]

    13 67 ms 63 ms 67 ms border1.te7-1-bbnet1.bsn003.pnap.net [63.251.128
    .43]
    14 64 ms 64 ms 68 ms turbine-9.border1.bsn003.pnap.net [66.150.193.66
    ]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

 

 

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