In order to not have information lost or missed we have started this thread to get the information out there.
Right now we have identified that there is an issue that some users on some ISP's are having with input delays and latency. In order alleviate this issue we have been making some changes to traffic routing and will continue to work until we can have this resolved. We are hoping that those of you located in the US connecting to US servers will seen some improvement over the last day or so.
To that end we would like your help in our continued efforts to improve our connection to the outside world, aka the internet. If those of you who have been seeing these issues with input delay and or latency issues, could you please run a tracert to the following IP: Usgs00.infinitecrisis.com
Do you not know how to run a tracert? Don't worry, I will tell you how!
- In Windows, select Start > Programs > Accessories > Command Prompt.
- You can also select start and type cmd in the search space to bring up the command prompt
- Enter the word tracert, followed by a space, then Usgs00.infinitecrisis.com
- Copy and past the results here on the forums.
This information will be very helpful in our continued efforts to improve the gaming experience.