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Thread: No credits?

  1. #11
    Infinite Crisis QA Lead IC_Juicebox's Avatar
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    Feb 2014
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    314

    Re: No credits?

    Thanks to all who have reported this issue. This should be fixed now, so please let us know if you still experience it!
    If you experience a bug, please consider submitting a support ticket! IC QA reviews player submitted bugs daily. http://support.infinitecrisis.com/ic...?style=classic

    If you need to post a DxDiag, please follow the instructions here: https://www.infinitecrisis.com/forum...-post-a-dxdiag

  2. #12
    Considering Harmony Nariman's Avatar
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    Mar 2013
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    Re: No credits?

    Unfortunately its still happening. Most of the time after I disconnect from a match.

  3. #13
    Infinite Crisis QA Lead IC_Juicebox's Avatar
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    Re: No credits?

    Nariman, sorry to hear you've been having trouble! That sounds like an unrelated issue that manifests in a similar way. If you disconnect from a match, the scorecard will not show the game data, but you should still be getting your merit & XP behind the scenes (and your stats page should update as well!). Can you confirm whether or not you're getting your match rewards?
    If you experience a bug, please consider submitting a support ticket! IC QA reviews player submitted bugs daily. http://support.infinitecrisis.com/ic...?style=classic

    If you need to post a DxDiag, please follow the instructions here: https://www.infinitecrisis.com/forum...-post-a-dxdiag

  4. #14
    Considering Harmony Nariman's Avatar
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    Re: No credits?

    Quote Originally Posted by IC_Juicebox View Post
    Nariman, sorry to hear you've been having trouble! That sounds like an unrelated issue that manifests in a similar way. If you disconnect from a match, the scorecard will not show the game data, but you should still be getting your merit & XP behind the scenes (and your stats page should update as well!). Can you confirm whether or not you're getting your match rewards?
    Sorry for late reply, good news is that I'm not getting disconnected so often but the issue seems to be resolved too. After I restarted the client I'll get my match reward. Even in achievements page matches played and the streak is counted as well.

  5. #15
    Infinite Crisis QA Lead IC_Juicebox's Avatar
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    Re: No credits?

    Quote Originally Posted by Nariman View Post
    Sorry for late reply, good news is that I'm not getting disconnected so often but the issue seems to be resolved too. After I restarted the client I'll get my match reward. Even in achievements page matches played and the streak is counted as well.
    Awesome, really glad to hear that!
    If you experience a bug, please consider submitting a support ticket! IC QA reviews player submitted bugs daily. http://support.infinitecrisis.com/ic...?style=classic

    If you need to post a DxDiag, please follow the instructions here: https://www.infinitecrisis.com/forum...-post-a-dxdiag

 

 

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