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  1. #41
    Considering Harmony Laurake's Avatar
    Join Date
    May 2013
    Posts
    27

    Re: Official Founders Key delivery Information Thread

    Edit - Keys just came 5 hours later. There should be a note about the wait time.
    Last edited by KillaJ; 10-13-2013 at 03:42 PM.

  2. #42

    Re: Official Founders Key delivery Information Thread

    Got a trouble.
    I've bought my founders pack really awhile ago, right after they came out. Used it, everything was fine. Now I want to invite my buddies, but I can't really find where do I get them. I mean - email with it got deleted but I am pretty sure I must be able to find the order right? Anyways, I read about findmyorder and tried to find my order there. But it says that there is no such order - and I am damn sure that I put the right 5 digits of my card and email.
    Anybody can help?

  3. #43
    Turbine Customer Support IC_Alkaid's Avatar
    Join Date
    Jul 2013
    Location
    Boston, MA
    Posts
    66

    Re: Official Founders Key delivery Information Thread

    Submit a ticket using the information in my signature and we can help locate your order.
    Infinite Crisis Support Page & Knowledge Base
    To request support, click "Ask for Help".
    English Account/Store Support is available 2pm - 6pm, Monday through Friday. (GMT -5).
    855-WBGAMES (855-924-2637)

    Follow us on Twitter @InfiniteCrisis



    You have failed this city.

  4. #44
    Protector 7S_LUST's Avatar
    Join Date
    Nov 2013
    Location
    South France
    Posts
    12

    Re: Official Founders Key delivery Information Thread

    I've bought a founder pack, I used the founder key provided after the purchase. My account was upgraded but nothing else happened ... I mean once in game, nada, nothing, niet : no heroes, no skins, no icon or whatsoever.

    Is there any time to wait before the account is upgraded in game ?

  5. #45
    Protector 7S_LUST's Avatar
    Join Date
    Nov 2013
    Location
    South France
    Posts
    12

    Re: Official Founders Key delivery Information Thread

    OK so after I purchased my founder pack and offered my friend keys we had to wait about 5hours after activation for it to be working properly. It was just a matter of patience. Apologies for being ... ffs I wanted to play this game soooo badly

    WHen you purchase somethg, just wait about 5 hours and everything will be fine.

 

 

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